The Refuge, A Healing Place - Ocklawaha, Florida

The Refuge, A Healing Place est un établissement qui propose des services de désintoxication, de traitement de l'alcoolisme, de santé mentale et de convalescence. Il est situé à l'adresse suivante : 14835 SE 85th Street Rd, Ocklawaha, FL 32179. Leur numéro de téléphone est le 4991966.

Ce centre offre une variété de services sur place, y compris un stationnement accessible en fauteuil roulant, une entrée accessible en fauteuil roulant, un environnement LGBTQ+ amical et un lieu sûr pour les personnes transgenres. Ils disposent également d'un stationnement sur place.

The Refuge, A Healing Place a reçu un total de 169 avis sur Google My Business, avec une note moyenne de 3.6/5. Les avis des clients peuvent être un indicateur important de la qualité des soins et des services fournis par un établissement.

Cet établissement propose des spécialités telles que des centres de désintoxication, de traitement de l'alcoolisme, des services de santé mentale et des centres de convalescence. Si vous ou un être cher cherchez un endroit sûr et professionnel pour recevoir ce type de soins, The Refuge, A Healing Place pourrait être une excellente option.

Il est important de noter que chaque personne et chaque situation est unique, il est donc recommandé de contacter directement l'établissement pour discuter de vos besoins spécifiques et déterminer si l'établissement est le bon choix pour vous.

Vous pouvez visiter leur site web pour plus d'informations à l'adresse suivante : therefuge-ahealingplace.com

Avis de The Refuge, A Healing Place

Shannon Vanloozen

3/5

Therapists were AMAZING. Grounds were absolutely stunning and the food was very good. Cabins are clean and very comfortable. Case Managers need to take a few classes on empathy and communication. The medical director needs his license reviewed or revoked. The rest of the medical staff were very kind, compassionate, and competent. My treatment was not for substance abuse, so I can not comment on the therapy or treatment about that, but for Trauma and PTSD/ Anxiety the place is wonderful.

Brittany Ramirez

5/5

I never knew a place like this existed. I have done so much research and I live in Colorado and I was pushed away by multiple doctors and treatment centers not only due to insurance but stating what they treat online is not what was actually treated. I got lucky one day and found a lady to help me find The Refuge. I absolutely loved the therapist. The staff in the medical center. The cooks were amazing. All in all, it was a huge family to me. Every day you work hard and you get therapy that is actually needed. I would definitely recommend this place as it helped change my life and if I could have stayed longer, I would do anything to go back as I feel That my stay was not long enough for the amount of years I was holding in. They work hard for you and as long as you put in the work, you will come out a different person as you came in. I will never forget my time at The Refuge as I started calling my cabin my home because that’s exactly what it felt like I did have to leave my family, but I would never change that. I got for anything in this world. To The Refuge and all the employees I think you for everything that you have done for me.

Gracie Hatch

3/5

The Refuge was an overall very good place to do healing. Some of my concerns and grievances about male patients were not taken seriously which makes me concerned about younger vulnerable adults. However this place is beautiful and the process groups are set up in a way that really facilitates healing. The peer led groups are really amazing as well.

Michael Burke

1/5

It’s a big corp. kind of place. The property is nice, the food is good but if you’re looking for actual therapeutic help and help with general life skills this is not the place. If you’re looking for a place to just hang out and get a free meal then this may be a good spot. I barely spoke with my counselor and case manager. Pretty much no aftercare planning, when I tried to bring up aftercare planning with my therapist he refused to speak with me about it. Meetings with my case manager lasted about 5 minutes. I went several weeks with out seeing a provider or case manager which isn’t suppose to happen. The higher up’s here just don’t care about you, their concern is pleasing the corporation and making money, the way they lied straight to people’s faces concerning serious outside issues and discharges was really said. I’m extremely grateful I didn’t have anything pressing going on while I was in there. Mike was very fake and I honestly don’t know how Farad has a job in a place like that. If you need help just do your research and save yourself a lot of trouble by picking somewhere else. I wish I didn’t have to write this but I know it’s the right thing to do.

D B

5/5

What can I say about this place other than, thank you. The beautiful campus has help me find peace and the even more beautiful staff helped me facilitate my journey. I want to personally thank my grandfather, Don for helping me recover my spirit..I am going to miss so many beautiful and wonderful people here. This truly is a healing place. God bless these hallowed grounds ?

Debra Walston

1/5

Oh, where to begin about the Refuge. My son, a 31-year-old recovering addict with and eating disorder and PTSD trauma was sent to the Refuge upon release from a hospital in SC that recommended continued higher level care. The refuge was supposed to be THE place. He was there for about a week, week in a half when his therapist Scott Ledford said that he needed higher level care than they offered, as he was taking up too much of Scott's time and he couldn’t focus on other things. Scott and my son called me together to discuss this. Scott kept telling my son that he was going to a higher level of care for a few days/weeks until he was stable and would be coming back to the Refuge to work with him because he was" damn good" at what he did and could help him through all his trauma. Well, my son was sent to The Vines, which was awesome BTW, with only the clothes on his back. The Refuge kept his belongings at their facility. As I said Scott told Chase and I that he would be returning to them. Well upon release to The Vines, he was told by Jill also from The Refuge, I don't know how she fits into the picture, that he would not be returning. Anyway, my husband and I called and emailed The Refuge various times to find out what was going on, why he couldn't come back and inquiring about his belongings. They never returned a call or email. We contacted his therapist-Scott, Jill, the Case Management Supervisor-Ellen Mendez, and left messages with the front desk on many occasions all to no avail. My son was at the Vines, feeling horrible about himself, thinking that he was a bad person and had done something wrong and we could not get answers from The Refuge. Upon release from The Vines, who had my son stable in just over a week, my son and husband were told that The Refuge is notorious for getting tired of working with patients that need a little extra care, signing a Baker Act on them, sending them elsewhere, and not letting them return. My son, hearing this, finally got some relief knowing that it was not just him or something he did. The Refuge's action was deplorable. To put a person suffering with mental health issues through even more trauma is cruel to say the least. The day my son was release from the Vines, my husband called The Refuge again regarding his belongings, they advised that they had taken them to the Vines the night before. The Refuge never once asked how my son was doing, again just unacceptable. This shows how little they really care about their patients and their wellbeing. On a side note, my son turned 31 while at The Vines. We had sent birthday presents to The Refuge prior to his discharge to The Vines and we were told that they would take them to him because he was just down the street. Well, this finally happened the night before his release. Receiving these items on his birthday would have meant the world to my son with everything he was going through. So let me finish by saying that I would not recommend The Refuge to anyone suffering from mental heath issues as they obviously cannot handle the higher lever of care and trauma that they proclaim to be “damn good at.”

Meghan Andrasik Kazmi

5/5

The Refuge, A Healing Place is absolutely wonderful. The therapists truly care, and are so helpful. The grounds on which The Refuge is located is beautiful! Being one with nature was truly helpful. Many leisure activities are offered. The groups were so helpful. The cabins are spacious and very comfortable.
I recommend The Refuge with ALL of my heart.

Justyce DeGraw

4/5

i went here from early march to late april 2024 and it’s taken me a while to truly process the experience. this place overwhelmed me. it has great therapy and good therapists. it helped me in some ways. it made me realize what i had been through was not normal and that lead me onto my path of healing. i also met the best friend i could have ever asked for here, so overall a good experience and im glad i went. beautiful scenery and good food, i think its a good place to heal and process your trauma. make sure you are ready for it though, it is rough getting used to at first.