Larry Pepper A/C & Heating Inc - Odessa, Texas

Dewey P

We have been very happy with Larry Pepper's. They installed our unit at a very fair price. But, more importantly, they stand by their equipment. When we had a minor problem afterwards, they were quick to respond and stand by their equipment. We selected them because they've been here a long time and you can depend upon them after the installation. We also appreciated that Larry himself came to the home before and after rather than just sending his crew (which was the problem with our previous AC & H company).

Juanita Silva

I contacted Larry Pepper’s company in the morning regarding AC unit that was not cooling sufficiently. They scheduled a service call in the afternoon, they were here promptly checked out the unit and took care of the problem. Very efficient and very reasonably priced.
Another company had checked the unit and recommended refrigerant at a cost of over $1,000+ or replacement of the unit for $15,000+. To be honest the unit is older; however, it isn’t right for companies not to work with the customer to give them the best service solution at a reasonable cost.
I recommend you contact Larry’s for honest service.

maci hoffman

Larry Pepper and his crew are absolutely amazing! Last week our air conditioning broke in our house and his crew had to install a whole new unit down to the condenser. Larry, Steve, Logan, and Anthony worked their butts off to fix my family’s air conditioning. Definitely go with them!

Christina Cavazos

This man left my elderly parents with an 85 degree house and has been out several time to “fix” the AC and has yet to do so. Tells them he will send someone at a certain time and no one shows up. Has already charged them almost $2000 total. Would never recommend.

Betsy Hoffman

We were so pleased with every aspect of the service we got from Larry Pepper and his team! They know their stuff and they will take excellent care of you ?

Victoria Detiveaux

Larry and his technicians are always polite and professional.i can contact him and they are here the same day! I can always trust them to get me back up and running cool!

J M

install a new AC/heating unit in my home. within the first few years the unit suffered a few breakdowns that according to Larry did not qualify as warranty-able items even though his technician admitted that one of the failures that my unit experienced was a very common issue, yet I still had to pay . further more at the beginning of every summer I have had to have the system recharged (refilled with Freon an expensive service aproximatley a $400 bill at the start of every summer since I've had this unit due to a leak on a brand new system which should qualify for warranty leaving me to wonder if Larry is double dipping and to this day Larry refuses to stand behind his work. as someone else mentioned. I,too had to chase him down, but he sure hides well my advice to anyone looking to use his services specially on a new install, is to avoid at all cost that company is not operated or founded on ethics I'm sure there are one or two satisfied customers out there but that-is strictly by coincidence larry pepper's AVOID AVOID!AVOID!AVOID!AVOID!AVOID!AVOID!AVOID!AVOID

CROOK

Lisa Anderson

I was all prepared to give Larry a great review, but took it back! I had a fire in my air/heating unit. I guess he thought I was stupid because he saw a distraught woman. The first time he came out said he needed a few things to test it. Ok, until I had to chase him everyday! He finally came and went up and said it’s fixed! My insurance guy needed a professional to give me a estimate to replace the unit! Obviously it was not worth saving as it never kept my house cool! I had to chase him to come back, which was more money! So now I am 1,000.00 out of pocket and my house still heats up! My house was 101 several days in a row! Every time I called he would say he was with a customer! When I finally got upset and called and chewed out his phone person, he actually made me apologize! I was at his mercy! I was so upset I couldn’t think or realize, I was getting the shaft! It’s been a week and a half and called a honest reliable company and finally getting my new air conditioner! I don’t like doing this; but thought I needed to do he doesn’t do this to someone else who really needs help! The fire was bad enough thinking I was going to lose everything. Then he made it worse by not doing the job that was expected and treating me like I am stupid! I am not a spring chicken anymore and living in a house at 101 degrees has been hard! You pay a professional to help you in your time of need, you don’t expect them to make the matter worse! I don’t recommend him to anyone!